Customer service, compliance and scheduling
The opening is at 1866 Fruitville Pike, Lancaster, PA 17601, according to Cresco Labs' retail location listing. Although the job title and scheduling details describe part-time work, the posting's job-type field says full-time.
Wellness Advisors help customers select cannabis products and handle each stage of a visit, from check-in and consultation to preparing orders and completing checkout. The description covers recreational and medicinal customers, as well as caregivers, and emphasizes following state rules and company requirements throughout the process. Employees are also expected to represent Cresco's stated mission of making cannabis more mainstream and professionalizing the industry.
The work combines product education and customer service with ID checks, order labeling and packaging, cash handling through the point-of-sale system, and recordkeeping. Associates also count inventory and help maintain store cleanliness, organization and security.
Part-time hours are generally scheduled around peak demand. Applicants need flexibility to work opening and closing shifts, weekends and holidays. They must be at least 21, have a high school diploma or equivalent, and bring at least one year of customer service experience; retail or hospitality experience is preferred. The physical requirements include lifting, carrying and balancing up to 50 pounds, or 100 pounds with assistance.
Cresco says applicants must have permanent authorization to work in the United States without current or future employment-based visa sponsorship. Benefits listed for eligible employees include medical, dental and vision coverage, a 401(k) match, FSA/HSA programs, paid holidays and paid time off. Eligibility for benefits in permanent positions may vary.
Pennsylvania expansion and quarterly results
The posting follows Cresco's November 6 third-quarter earnings report. In its release carried by StockTitan, the company reported 2026 third-quarter net revenue of $173 million, a 5% increase from a year earlier, and a $15 million net loss. Operating cash flow was $26 million, while free cash flow was $21 million.
Pennsylvania accounts for 27 of Cresco's dispensary locations, the company said on its earnings call that day, according to the transcript published by Yahoo Finance. Cresco described its network as the state's largest and Pennsylvania as the country's second-largest medical cannabis market.
Cresco completed the acquisition of nine Pennsylvania dispensaries on September 2, 2026. The company said work to rebrand those stores as Sunnyside and integrate its operating model would continue through the fourth quarter of 2026 and into early 2027.
On the same call, Cresco said revenue per Sunnyside store runs nearly 30% above state averages. The company attributed its top-two retail market-share positions in Illinois, Ohio and Pennsylvania to that store productivity.
Adult-use legislation could return in 2027
The Pennsylvania Cannabis Coalition said adult-use legalization was again under consideration after the November 2026 midterm elections gave Democrats control of both legislative chambers, WGAL reported. The coalition said about 450,000 Pennsylvanians use medical cannabis.
Cresco CEO Charles Bachtell also addressed the election results during the November 6 earnings call. He said the prospects for adult-use cannabis in Pennsylvania had improved meaningfully since the election and described the state as one of the company's most meaningful markets.
The coalition said legislation could be introduced as early as January 2027. WGAL reported, however, that there was no set timeline for a bill to be introduced or reintroduced.
